You want the first fire of the season. The insurer wants a report. Booking a chimney sweep might solve only part of that list. Sweeping removes deposits; a WETT inspection assesses the accessible solid-fuel system and produces a report. You can sometimes book both in one visit, provided you ask for both from the start.

Which service answers your question?

Your reason for callingService to discussWhat to confirm before booking
Routine seasonal safety reviewChimney, flue, and flue-pipe inspectionWho will inspect, what is accessible, and whether cleaning can be added if needed
Combustible deposits or heavy useChimney sweeping plus inspectionWhich appliance and full venting path are included
Insurance or real-estate requestWETT inspection reportThe insurer’s accepted inspection level, professional designation, and report timing
Damage, smoke spillage, or a past chimney fireStop use and request professional assessmentWhether a Technical or Invasive WETT inspection is appropriate before reuse
A single provider may perform more than one service. The written scope matters more than the appointment label.

A sweep is not automatically a full compliance review, and an inspection does not automatically include cleaning. Ask whether the visit covers the appliance, connector, flue, chimney, cap, accessible clearances, and a written report. Forward the insurer's actual request when you book. We helped one owner untangle an appointment booked as a sweep when the renewal letter wanted an inspection report. The deposits still needed attention, but the cleaning receipt could not answer the insurer's questions. Sending that letter first would have avoided a second scheduling round.

What does WETT actually mean?

WETT’s consumer FAQ is blunt: WETT certifies individuals, not appliances, installations, or companies. A WETT-certified professional inspects the solid-fuel system and issues a written report describing what meets or does not meet applicable requirements. The report records conditions at that visit; later changes or deterioration may require another assessment.

  • Visual inspection: a non-invasive review of visible, readily accessible components and clearances.
  • Technical inspection: includes the visual scope and may open accessible panels, inspect attic areas, or reach the chimney where needed.
  • Invasive inspection: investigates concealed components and can require opening finishes or disassembling parts of the system under an agreed scope.

WETT’s current inspection-level guide explains the Level 1, 2, and 3 scopes and says an inspection can recommend repairs, sweeping, replacement, or a deeper inspection. Choose the level that fits the reason for inspection. Tell the inspector whether this is routine use, an insurer request, a system change, long disuse, visible damage, or a past chimney fire, then agree on the appropriate scope.

What does Ontario require?

Ontario’s Fire Code requires every chimney, flue, and flue pipe to be inspected for dangerous conditions at intervals no longer than 12 months, when an appliance is added, and after a chimney fire. It separately requires cleaning as often as necessary to prevent combustible-deposit buildup. In plain language: inspect annually; clean when the condition calls for it. The Code does not turn every annual inspection into an automatic annual sweep.

Ontario’s carbon monoxide guidance also recommends professional inspection and cleaning of fuel-burning appliances, chimneys, and vents before cold weather. Keep working smoke and CO alarms in the required locations; check and maintain them according to the applicable guidance.

What should you book this fall?

  • Ask your insurer in writing whether it wants a WETT report, which level it accepts, how recent the report must be, and whether the professional needs a specific WETT designation.
  • Verify the individual in WETT’s directory. A company saying it has WETT people on staff does not make every employee WETT-certified.
  • Tell the provider the appliance type, last use, last inspection and cleaning dates, any modifications, and any smoke, odour, or deposit concerns.
  • Confirm whether sweeping and the written inspection report are both included. If not, book the missing scope before the report is due.