The visit
Tell us what works, what bothers you, and what you want to change. We review the space and the questions that need answering before a useful quote.
The quote
The scope goes in writing: materials, labour, allowances, exclusions, and the planned schedule. You should be able to see what your money is buying.
The build
Agree on access, protection, cleanup, and updates before work starts. If the scope changes, the cost and timing need a clear decision too.
The walkthrough
Walk through the finished work together, record anything still to resolve, and review the care instructions and warranty. The final details deserve a proper finish.